Welcome to NoidNurse

NoidNurse is your central hub for managing assignments, tracking patient care, and handling all administrative tasks. Your dashboard provides a quick overview of your schedule, current assignments, and performance metrics.

Your Dashboard Overview

• Today's Schedule: View all your assignments for the current day with patient names, times, and locations.
• Current Assignment: Quick access to your active assignment with one-click care logging.
• Quick Vitals Entry: Record patient vitals directly from the dashboard.
• Performance Stats: Track your rating, completed assignments, and hours worked.

First Steps After Login

1. 1 Complete your profile with accurate contact information and credentials.
2. 2 Upload all required certifications and licenses in the Compliance section.
3. 3 Set your availability preferences so coordinators can schedule you appropriately.
4. 4 Review the mobile app features for on-the-go access.

Managing Your Profile Information

Keep your profile up-to-date to ensure smooth communication with patients, families, and care coordinators. Accurate information is essential for scheduling and compliance.

How to Update Personal Information

1. Navigate to your profile page by clicking your avatar in the sidebar or topbar.
2. Click the "Edit Profile" button in the top right corner.
3. Update your name, phone number, email, or address as needed.
4. Upload a professional photo (recommended for patient recognition).
5. Click "Save Changes" to apply your updates.

Credentials & Certifications

Your credentials section displays all your professional qualifications. Keep these current to maintain your active status.

• Nursing License: State-issued RN/LPN/LVN license with expiration tracking.
• Certifications: BLS, ACLS, specialty certifications, etc.
• Background Check: Annual background verification status.
• Training Completion: Required annual training modules.

Setting Your Availability

1. Go to your profile and select the "Availability" tab.
2. Choose your preferred work days by clicking on each day of the week.
3. Set your available hours for each day (e.g., 7 AM - 7 PM).
4. Specify preferred shift types: Day, Evening, Night, or Flexible.
5. Add geographic preferences if you have location restrictions.
6. Save your availability settings.

Understanding Your Assignments

Assignments are scheduled patient care visits. Each assignment includes patient information, service type, location, and expected duration. You'll receive notifications for new assignment offers.

Assignment Statuses

Accepting or Declining an Assignment

1. Review the assignment details: patient name, location, date/time, and services required.
2. Check if the assignment fits your schedule and qualifications.
3. Click "Accept" to confirm or "Decline" if you cannot take the assignment.
4. If declining, select a reason from the dropdown (helps improve future matching).
5. Respond promptly - assignments may be reassigned if not accepted quickly.

Check-In and Check-Out Process

Your Schedule Calendar

The schedule page provides a calendar view of all your upcoming assignments. You can view by day, week, or month to plan ahead.

Navigating Your Schedule

• Day View: Detailed hourly breakdown of a single day.
• Week View: Seven-day overview with assignment blocks.
• Month View: Full month calendar with assignment indicators.
• Filters: Filter by status, patient, or service type.

Requesting Time Off

1. Go to the Schedule page and click "Request Time Off".
2. Select the date range for your requested time off.
3. Choose the type: Vacation, Sick Leave, Personal, or Other.
4. Add any notes or explanation (optional but helpful).
5. Submit your request for coordinator approval.
6. You'll receive a notification when your request is approved or denied.

Shift Swaps

Need to swap a shift with another nurse? Here's how:

1. Find the assignment you need to swap on your schedule.
2. Click on the assignment and select "Request Swap".
3. The system will show available nurses who can cover.
4. Select a nurse and send the swap request.
5. Once accepted by the other nurse, coordinators will review.
6. Both parties are notified when the swap is finalized.

Documenting Patient Care

Accurate care documentation is essential for patient safety, continuity of care, and compliance. NoidNurse makes it easy to record all aspects of your patient visits.

Recording Vitals

You can record vitals from the dashboard (quick entry) or from the patient's care log page.

Creating Care Log Entries

1. Navigate to the patient's profile or current assignment.
2. Click "Add Care Log Entry" or use the quick entry from dashboard.
3. Select the type of care provided (medication, wound care, therapy, etc.).
4. Enter detailed notes about the care provided.
5. Record any vitals taken during the visit.
6. Note patient condition, mood, and any concerns.
7. Add photos if needed (wound documentation, medication labels).
8. Submit the care log entry.

Viewing Patient Information

Each patient profile contains important information for providing care:

• Personal details and emergency contacts
• Medical history and diagnoses
• Current medications and allergies
• Care plan and physician orders
• Previous care logs and vital trends

Staying Compliant

Maintaining current credentials and completing required training is essential for your active status. The Compliance section helps you track all requirements and deadlines.

Required Documents

Uploading Documents

1. Go to your Profile and select the "Compliance" or "Documents" tab.
2. Click "Upload Document" next to the relevant credential type.
3. Select your file (PDF, JPG, or PNG accepted).
4. Enter the expiration date of the document.
5. Add any notes if needed (license number, issuing authority, etc.).
6. Submit for verification - you'll be notified once approved.

Expiration Alerts

NoidNurse automatically tracks expiration dates and sends reminders:

• 60 days before: First reminder to begin renewal process.
• 30 days before: Urgent reminder - renewal deadline approaching.
• 7 days before: Final warning - immediate action required.

Managing Your Timesheets

Your time is automatically tracked when you check in and check out of assignments. However, you can review and submit corrections if needed.

How Time Tracking Works

1. Check in when you arrive at a patient's location.
2. Your time is recorded automatically in the system.
3. Check out when you complete the visit.
4. Total hours are calculated including any mileage or travel time (if applicable).
5. Review your timesheet at the end of each pay period.
6. Submit any corrections or additions before the deadline.

Viewing Your Timesheet

• Navigate to Timesheets from the sidebar menu.
• View a breakdown of hours by day and assignment.
• See calculated regular hours, overtime, and totals.
• Export or print your timesheet if needed.

Requesting Time Corrections

1. Go to Timesheets and find the entry that needs correction.
2. Click "Request Correction" next to the entry.
3. Enter the correct start and/or end time.
4. Provide a reason for the correction (forgot to check out, system issue, etc.).
5. Submit for supervisor approval.
6. Check your notifications for approval status.

Pay Stubs & Direct Deposit

Access your payment history and manage deposit settings:

• Pay Stubs: View and download pay stubs from the Pay section.
• Direct Deposit: Set up or update bank information in your profile settings.
• Tax Documents: Access W-2s and other tax documents when available.

Staying Connected

NoidNurse provides multiple ways to communicate with coordinators, other care team members, and support staff. Keep notifications enabled to stay updated on important information.

Messages

• Access the Message Center from the sidebar or by clicking the message icon.
• Send messages to care coordinators, supervisors, or patient family members.
• Attach files or images when needed for documentation.
• View message history organized by conversation.

Notification Types

Contacting Support

Need help? Here's how to reach our support team:

NoidNurse Mobile

The NoidNurse mobile app gives you full access to your dashboard, assignments, and care logging on the go. It's designed for nurses who need to work efficiently while traveling between patient visits.

Key Mobile Features

GPS Check-In Process

1. Arrive at the patient's location.
2. Open the NoidNurse app and go to your current assignment.
3. Tap "Check In" - the app will request location permission if not already granted.
4. Your GPS coordinates are captured and verified against the patient's address.
5. If within the acceptable range, your check-in is confirmed.
6. If outside the range, you may be asked to confirm you're at the correct location.

Downloading the App

Common Issues & Solutions

Having trouble? Check these common issues and solutions before contacting support.